Terms of Service

Last Updated: October 12, 2026

1. Introduction

Welcome to clorista.shop, operated by Tulsi Enterprise and managed by Patel Gaurangkumar Kalabhai. Throughout these Terms of Service, “we,” “us,” and “our” refer to clorista.shop (Tulsi Enterprise).

By accessing our website or purchasing products from us, you agree to these Terms of Service. Please read them carefully before using our website.

2. Eligibility and Use of Website

By using our website, you confirm that you are legally eligible to enter into a binding agreement under applicable law. You agree not to use our website for unlawful purposes, fraudulent activities, or any activity that may harm our business, website, or other users.

3. Products and Availability

We make reasonable efforts to display product descriptions, images, prices, and details accurately. However, product colours and appearance may vary depending on your device or screen settings.

Products are subject to availability. We reserve the right to correct errors, update product information, or discontinue products where permitted by law.

4. Pricing and Payments

All prices will be displayed on our website at the time of purchase. Applicable taxes, shipping charges, and other fees, if any, will be shown at checkout where applicable.

Payments may be processed through third-party payment providers. We do not control their independent systems or policies. Orders may be subject to verification before confirmation.

5. Orders and Cancellations

We reserve the right to decline or cancel an order in cases such as suspected fraud, pricing or listing errors, stock unavailability, or other legitimate reasons, subject to applicable law.

If payment has already been collected for an order that is cancelled, an eligible refund will be processed to the original payment method where possible.

Please refer to our Return and Refund Policy for details about cancellations, returns, and refunds.

6. Shipping and Delivery

Delivery estimates are provided for guidance and may vary depending on the delivery location, courier service, weather, operational delays, or other circumstances beyond our reasonable control.

Customers should provide accurate shipping details when placing an order. Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Returns, replacements, exchanges, and refunds are governed by our Return and Refund Policy, subject to applicable consumer protection laws.

Nothing in these Terms removes any rights that customers are entitled to under applicable law.

8. Intellectual Property

All website content, including text, logos, graphics, product images, design elements, and other materials, is owned by or licensed to us unless otherwise stated. You may not reproduce, distribute, modify, or commercially use our content without prior permission, except as permitted by law.

9. Third-Party Services and Links

Our website may include services or links provided by third parties. We are not responsible for the content, terms, privacy practices, or availability of independent third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

10. Limitation of Liability

To the extent permitted by applicable law, we will not be liable for indirect or consequential losses arising from the use of our website or products. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including rights and remedies available to consumers under applicable law.

11. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or violate these Terms in a way that causes unlawful harm to our business or others. Nothing in this section limits any non-waivable rights you may have under applicable law.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

13. Governing Law

These Terms of Service are governed by the applicable laws of India. Any disputes will be handled by the competent courts or authorities as determined under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be published on this page with a revised “Last Updated” date. Your continued use of our website after an update does not remove any rights you may have under applicable law.

15. Contact Information

For questions about these Terms of Service, please contact us:

Business Name: clorista.shop (Tulsi Enterprise)
Managed By: Patel Gaurangkumar Kalabhai
Email: help.clorista@outlook.com
Phone: +91 7283950220
Business Address: SHOP NO-G/14, SHREENATHJI ICON, UTRAN ROAD, OPP. UTRAN POWER HOUSE GATE, UTRAN, SURAT, GUJARAT – 394105, INDIA
GSTIN: 24CUSPP4383H2Z0